September 11, 2007

Business

I have to wonder sometimes what internet commerce is coming to.

Specifically, I ordered some business cards. With the order were specific instructions regarding the graphic I wanted to use, a scripture reference that is meaningful to me and the business and home address at which information can be obtained. Payment was made by an overburdened VISA card and I received and e-mail confirmation that not only had my order been received, but that all due haste was being executed in my behalf to ensure speedy delivery.

They finally arrived.

Let's just say the Queen was not amused.

The scripture beneath the graphic, while correct by itself was fine. HOWEVER. . . the reference for said scripture (should you decide to mark it in your own scriptures for future reference) was not only incorrect, it was downright hilarious. Or at least it would have been if the cards had not been for my son's mission.

The reference SHOULD have been the one about Jesus blessing the little children. Instead it referenced a scripture regarding raising young cows and sheep to have butter.

Not exactly what I had in mind.

While I am a BIG fan of cows in general, I don't think they make suitable reference material when we are trying our best to share the idea that Christ and His miracles are important.

I made a phone call to the printer and left a message. Later on in the day, I called back since there had been no messages from him.

Much to my delight, a very nice man answered the phone and let me know that he had just bought the company and would make good on the print job and get them to me ASAP. He even laughed when we looked up the scripture reference versus the scripture that had been printed and said "I guess this means I'll need to check all of the templates now and make sure they are correct."

This may not seem like a big deal to you, but in my world it is a minor miracle to get the process of resolution started so quickly. It is a testament to the fact that not everyone maintains a 'big business' persona and that sometimes they are willing to listen to the customer and assume that the customer just might be right.

All is right with the world.

1 comment:

Mellocat said...

Hey, don't worry... the misprinted cards will be nothing compared to when your son inevitably and inadvertantly ends up imitating JFK by saying something as memorable as 'I am a jelly-filled donut!' sometime within the first several weeks / months after hitting the ground in his mission. :D